Can You Hear Me Now?

The Verizon guy in the TV commercials is so friendly and down to earth, we know that his and the company’s mission is to provide their customers with the best plans at the most reasonable costs. Just ask firefighters battling the blazes in California. Wireless communications are vital to provide and update information, manpower deployment and battle strategies. Imagine their surprise when service suddenly slowed to 1/200th of the normal speed. “It essentially rendered those very routine communications almost useless or completely ineffective,” said the Santa Clara County Fire Department captain whose team had been deployed to Lake and Mendocino counties in northern California.

Verizon Wireless had a simple explanation. The department had purchased an “unlimited” data plan, but when a certain usage threshold is reached, transmission speed slows precipitously. Verizon also had a simple solution: upgrade the plan at twice the cost.

Verizon said their practice is to remove data speed limits for emergency responders in emergency situations and they are “reviewing the situation” and “will fix any issues going forward.” They also said the speed restrictions had nothing to do with the Federal Communications Commission’s termination of net neutrality regulations that, among other things, had prevented Internet service providers from charging more for speeding up delivery of certain content. The three-Republican two-Democrat FCC, led by Trump appointee Ajit Pai, voted 3-2 to abolish the regulations.

Making America Great Again.

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